Here’s how to change your name with your bank or credit card company. First, here’s a list of some of the largest banks and credit card issuers, along with the specific instructions to change your name with them. We provide a helpful letter template with our free online name change service here.
Bank of America Name Change
Bank of America requires you to go to your nearest banking center in person along with your proof of name change document (a list of acceptable documents is listed here) and your newly issued photo ID indicating your new name. They will provide you with the form to fill out, and have your new card(s) issued. If you do not live near a banking center, please call: 1.800.432.1000.
Capital One Name Change
You can call the Capital One customer service at 800-955-7070 and inform them that you would like to update your cards with your new name. You must have your account number(s) handy and be prepared to fax or mail your proof of name change document (e.g. marriage certificate or divorce decree) as well as a copy of your updated identification card such as your drivers license.
Charter One Bank Name Change
If you want to update the name on a credit card issued by Charter One, you should call them at 1-877-CHARTER. You can also visit any Charter One branch in person to make this request. Finally, you can issue this request through the Online Banking message center.
Chase Name Change
Call Chase customer service at 1-800-432-3117 and inform them that you want to change your name on your credit card(s). You must have your account number(s) handy, and be prepared to fax or mail your proof of name change document (e.g. marriage certificate or divorce decree) as well as a copy of your updated identification card such as your drivers license.
Citibank Name Change
Call the Citi credit card customer care center at 1-800-950-5114. Let them know that you want to change your name on your credit card, and be prepared to give them your credit card account numbers. Also be prepared to mail or fax your official name change document, such as your marriage certificate. They may also require your updated identification document, such as your new drivers license.
Citizens Bank Name Change
In order to change your name on you Citizens Bank credit card, simply contact the customer service center at 1-888-910-4100, or visit any Citizens Bank branch. Be prepared to provide your account numbers. You may also be required to provide proof of your name change, including your legal name change document (e.g. marriage certificate) as well as your updated photo ID, such as your newly issued drivers license or state ID card. If you have an online account, you can also make a request through the Online Banking message center.
First National Bank of Omaha Name Change
You can find instructions on how to complete your request to change your name in the Account Services section of First National Online. You will have to complete an online form must and return it to the credit department, along with proof of your name change, such as your legal name change document (e.g. marriage certificate) as well as perhaps your new photo ID showing your new name.
PNC Name Change
To change your name on your PNC credit card, call a customer service representative at 1 888-PNC-BANK, and inform them of your request. You can also visit a bank and provide the request in person. Be prepared to provide them with proof of your name change, including your legal name change document such as a marriage certificate, as well as your newly updated photo ID such as your drivers license.
Wells Fargo Name Change
Contact the Wells Fargo credit card center at 1-800-642-4720 and inform them of your request to change your name. Be prepared to provide your account number. You may also have to submit legal proof of your name change, such as your marriage certificate, as well as your updated photo ID.