Frequently Asked Questions
FAQ
Here are answers to frequently asked questions. If you have a question we haven’t answered, we invite
you to contact us.
you to contact us.
How is your service different from
other name-change services?
other name-change services?
Our service is different in two major ways.
- One form fills all
Many simply provide you with a package of forms and you have to fill them
all out. Our process is brilliantly different. Once you fill out one form, our
system automatically fills out all the other ones for you. - All types of name changes
We can help you change your name for any purpose: marriage, divorce, or
a legal name change, for example, a child’s name in an adoption.
Do you charge more than
other name-change services?
other name-change services?
No. We make every effort to make sure that our prices are the same as name-
change services that make you do much more of the detail work.
change services that make you do much more of the detail work.
How much time will I save with
your service?
your service?
Our average we save our customers 12 hours or more. One great advantage is
that we have all of the forms on hand and have a proven system setup for filling
them out once your provide us with the necessary information.
that we have all of the forms on hand and have a proven system setup for filling
them out once your provide us with the necessary information.
When I use your service, do I
complete all of my forms at the
same time?
complete all of my forms at the
same time?
Our proprietary system fills them all out instantly. So we make gradual instructions
that other sites provide, such as “doing them at your own pace,” unnecessary.
that other sites provide, such as “doing them at your own pace,” unnecessary.
What happens if I don’t need
all the forms you fill out?
all the forms you fill out?
Simply don’t submit any forms you don’t need that are in your packet we
email to you.
email to you.
When I submit my forms, do I
need to send a certified copy
of my marriage certificate?
need to send a certified copy
of my marriage certificate?
In some case, you must. So we recommend that you request multiple copies of
your certified marriage certificate. Two or three are usually sufficient.
your certified marriage certificate. Two or three are usually sufficient.
I’m changing my name and my
address at the same time. Can
you help me change both?
address at the same time. Can
you help me change both?
Yes. Our forms can automatically fill in your new address, too.
I’m just hyphening my last
name. Do I still have to regis-
ter my name change?
name. Do I still have to regis-
ter my name change?
Yes.
Can people who are nontradi-
tional couples use your service?
tional couples use your service?
Yes. You just need to have a certified marriage certificate.
I don’t understand the diffe-
rence between a married name
change and a legal one. Can
you please explain it?
rence between a married name
change and a legal one. Can
you please explain it?
If you have a certified marriage certificate, you would perform a married name
change. If you’re changing your name for any other reason, you need to do a
legal name change. It’s done by petitioning the U.S. court system. We offer legal
name information and forms for all states and also provide our proprietery services
in many states.
change. If you’re changing your name for any other reason, you need to do a
legal name change. It’s done by petitioning the U.S. court system. We offer legal
name information and forms for all states and also provide our proprietery services
in many states.
How do I know your service
will allow me to change my
name in my state?
will allow me to change my
name in my state?
Your forms will be customized for your state and will include forms for your
Driver’s License and Voter Registration.
Driver’s License and Voter Registration.
How do I know your service
will allow me to change my
name in my state?
will allow me to change my
name in my state?
Your forms will be customized for your state and will include forms for your
Driver’s License and Voter Registration.
Driver’s License and Voter Registration.
Can I use your service
before my I get married?
before my I get married?
Yes. You can have us fill out your forms. Simply file them after you have your cer-
tified marriage certificate.
tified marriage certificate.
What if I need help from you?
Just contact us. We’ll be happy to help.
Can I purchase your service as
a gift for somebody else?
a gift for somebody else?
Yes. Our service makes a great gift. Please, see our Gift Cards.
Do you offer a guarantee?
Yes. If you’re not completely satisfied, we’ll refund 100% of your purchase price.
Is my information safe?
Yes. We use state-of-the art encryption technology and will never share or sell your
private information. If you feel insecure about providing any information, we can
still fill out the forms with the information you provide. When you receive them, you
can fill out the information you don’t share with us by hand.
private information. If you feel insecure about providing any information, we can
still fill out the forms with the information you provide. When you receive them, you
can fill out the information you don’t share with us by hand.
How will I know when my name
has change has taken effect?
has change has taken effect?
Once you file your forms, you’ll start to receive identification documents in the
mail that contain your new name, which is legally in force after your receive your
new Social Security Card, your new Driver’s License, and your new Passport.
mail that contain your new name, which is legally in force after your receive your
new Social Security Card, your new Driver’s License, and your new Passport.